Communication – By the Numbers

Centralized, Compliant, Collaboration

We’ve curated a short list of some eye-opening statistics when it comes to the importance of effective communication in health care. As the proverbial saying goes, knowledge is power – and so are well-connected care teams.

internal communication

Ineffective team communication is the root cause for approximately 66% of medical errors (Source: The Joint Commission)

Clinicians need over 50% more time with patients (Source: AHRQ)

The critical performance areas affected by communication are safety, quality, experience of care and positive financial outcomes (Source: Press Ganey, 2017)

There is, on average, a 7.4% error rate for clinical documentation generated through voice recognition tools (Source: July 2018 JAMA study)

42% of clinicians will experience burnout in 2021 (Source: Mayo Clinic)

Poorly coordinated care transitions for SMI patients with pre-existing chronic health conditions often result in unnecessary hospital readmission and emergency department use in the weeks following discharge. High readmission rates are indicators of poor care quality resulting in reimbursement penalties (Source: CMS)

Error rates from voice recognition plummet to 0.3% after clinician review (Source: July 2018 JAMA study)

54% of clinicians say EHRs decrease professional satisfaction (Source: Health Populi)

The root cause of malpractice claims is a breakdown in communication between physician and patient (Source: Huntington, B., & Kuhn, N., 2003 Communication gaffes: a root cause of malpractice claims. Baylor University Medical Center Proceedings, 16, 157-161. Pubmed.)

90% of patients surveyeed by Kaiser Permanente said online access makes it more convenient to interact with their care team via a portal. 82% said access to the portal helped them make informed decisions about their health, and 80% said the portal enables them to effectively manage chronic conditions.

Harness the Power of AxiaGram

An all-in-one communication platform designed to work seamlessly with any EHR

Phone Calls

Easily make calls through AxiaGram to ensure your communication stays compliant.

Video Chat

Connect with your team face-to-face, no matter where they might be located.

EHR Notifications

Task management just became much easier with notifications to ensure things are getting done.

Text Messaging

Message your team directly to collaborate and communicate with a seamless experience.

Never Wonder if Things are Getting Done

AxiaGram turns any EHR into a streamlined, simple communication platform. Not only can you collaborate with your internal team, but you can complete EHR tasks from anywhere. Any assignment will create a notification and alert you to a pending item that needs your attention.